Client Satisfaction - V1 Exports, Mumbai

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Client Satisfaction

We pay paramount attention to the satisfaction of our clients and ensure they receive a range of machines and medications that fulfills their requirements. Our organization deals with the most authentic and reliable vendors across the country, who are forever prepared to provide us with customized solutions as per client requirements.

At every step, we utilize the information and feedback that we gather from our national and international clients. This has enabled us to grow as an organization and offer better solutions to our clients. We send our finished samples to our clients and strive to earn their approval. Today, we have clients in nations such as Indonesia, the Gulf countries and nations in the continent of Africa.

While we offer customized solutions, we also offer the facility of packaging the finished consignments as per the specifications given to us by our esteemed clients. In order to offer them a truly hassle free business transaction, we offer numerous easy modes of payment, including:

• Money transfer through bank
• Cash
• Letter of credit
• Demand Draft
• E-payment

Diligent Team

We have a team of dedicated personnel who ensure that the clients receive a range of machines, packaging material and medicines that is in accordance to their requirements.

Our team of engineers and technocrats work as a team to offer installation, commissioning and operational services. They also guide the service engineers and other technicians in providing efficient services to the clients.
Our procurement agents ensure that the machines, packaging material and medicines are sourced from the most reliable vendors across the nation.
The in-house design unit works in tandem with the vendors to design a much more advanced range of machines, packaging material and medicines.
Our quality analysts check and recheck every procured material and machine to ensure the grade and quality. They keep a vigil on the various processes carried out within the unit and ensure the conformity to international standards.
Market analysts and sales executives work untiringly to gather vital information, which helps us operate better and offer advanced solutions to our clients.

Quality Assurance

Our organization was established with the idea of providing solutions that stood high on the parameters of quality and reliability. We always emphasize on the maintenance of quality in our processes ranging from procurement to storage and transit. Due to our standards and commitment to quality, we have been able to win the affiliation given by the very prestigious Federation of Indian Export Organizations (FIEO).

The quality control team in our organization is vigilant at all times, and pays complete attention to the processes. They ensure that the products including machines, packaging material and medicines are as per the set norms of quality. Over the years, we have realized that the higher the quality, the better the chances of success in the industry.

Our systematic and strategic policy of quality control was devised after extensive market research and a thorough understanding of the numerous international quality standards. Keeping all this in mind, we also try to complete all orders within the stipulated time and in accordance to client specifications.

We procure our products from trustworthy vendors and subject the same to stringent quality checks. The machines, packaging material and medicines are tested on the following parameters:

Products

Quality testing parameters

Machines

Tensile strength
High temperature resistance
Corrosion resistance
Dimensional accuracy
Capacity to withstand vibration

Packaging material

Quality
Strength
Pilfer proof
Tamper proof
Durability

Medicines

Accurate compositions
Tamper and pilfer proof packaging
Effective